ui-ux

Image Source: FreepikEvery time I meet new designers, someone always asks, “Wait… is service design just UX design with a fancy accent?”And honestly? That’s a fair question.They look similar, walk the same streets, and hang out with the same people. But once you look closely, you’ll notice they’re cousins, not twins.UX Design: The Experience ArtistUX designers focus on what it feels like to use a product. It’s about that sweet moment when a user clicks something, and it just works. The flow. The clarity. The emotional dance between human and interface.We zoom into moments. The micro-interactions. The satisfaction. The frustration. We ask: “How does this make someone feel right now?”Image Source: FreepikService Design: The Experience ArchitectService designers, on the other hand, zoom out. They don’t just think about the screen; they think about the system.They map the entire journey from when someone hears about a product to when they use it, call support, get an email, or even cancel their subscription.Where UX says, “Let’s make this part better,” Service design says, “Let’s make the whole thing make sense.”They connect the dots that most people don’t even realize exist.Image Source: Design Notes | Gov.UKWhy the World Needs BothIn the real world, these roles overlap like crazy. Great UX designers naturally think in systems. Great service designers care about the emotional touchpoints too.The magic happens when both work together. UX gives life to the moments. Service design gives structure to the journey.One’s the heart, the other’s the map. Together, they build meaning.My TakeIf you’re starting out, don’t stress too much about the title. What matters is this:Can you make experiences more human, more helpful, more harmonious?Because at the end of the day, design is design. It’s empathy translated into action.Want to talk design, career growth, or how to level up your UX thinking? Come say hi on LinkedIn or nonsonweke.com. Let’s connect and design better experiences together.